Course Overview
Course curriculum
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1
Welcome
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Welcome Introduction
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What will you learn at the completion of this course
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Introduction Quiz
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2
What is an Adjuster?
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1. What is an Adjuster Anyways?
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2. Independent vs Staff Adjuster
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3. Independent Vs Staff Breakdown
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3
Adjuster Basics
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1. Adjuster Process
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2. Adjusting Fields
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3. Income
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4. Prior to working you must have
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4
Tools Required
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Tools Required
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Tools
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5
Catastrophe VS. Day Claims
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1. What is Cat/Day Claims?
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2. Compare and Contrast
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3. Managing Expectations
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4. Typical Pay Structure
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6
On the Job How To's
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1. Notice of Loss
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2. File Overview
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3. Inspection Methodology
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4. Authority to settle a Loss
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7
Ethical Behavior
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1. The Good
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2. The Bad
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3. The Ugly
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4. Bad Faith
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8
Working a Claim from Start to Finish
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Working a Claim Basics PDF
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What to do when you get a claim?
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Inspection Walkthrough
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Instructor

Senior Instructor
Steven Smallwood